SIMPLE RULES. CLEAR EXPECTATIONS.
These Terms & Conditions explain how the Syake Sushi website, online ordering flow, delivery, pickup and table reservation requests work.
By using Syake's website, you agree to these terms.
If you browse the website, build a tray, send an order request, request a reservation or contact Syake through a website link, these Terms & Conditions apply together with any other policy relevant to that action.
Browse. Choose. Confirm.
Build your tray
Select menu items, quantities and any simple order notes.
Choose delivery or pickup
For delivery, choose the correct area so the applicable delivery fee can be shown.
Continue to WhatsApp
The website prepares the order details and opens WhatsApp for final communication with Syake.
Check before you send.
Please review your items, quantities, order type, delivery area and notes before sending the order.
Order requests are subject to confirmation
Sending order details through WhatsApp does not by itself guarantee that every item is available. Syake may confirm availability, clarify details or suggest an alternative where necessary.
Prices shown on the website
Website menu prices are intended to reflect current pricing. If an obvious technical or pricing error appears, Syake may correct it before confirming the order.
Menu availability
Items, ingredients and availability may change. A product appearing on the website does not guarantee that it is available at every moment.
Order notes
Simple preferences can be added to the order. Allergy or intolerance requests should be discussed clearly with Syake before ordering.
The practical details.
500 EGP food minimum
The delivery fee is separate and depends on the selected delivery area.
Usually 45–70 minutes in Hurghada
Actual timing may vary because of distance, order size, kitchen workload, traffic or other conditions.
Based on your area
Areas displayed as a range require final confirmation according to the exact delivery location.
Collect from Syake
Pickup orders can be collected from Syake Sushi on Hadaba Road after the order is confirmed.
Help us find you.
Customers are responsible for providing accurate delivery information and being reachable when Syake or the delivery person needs to confirm the location.
Request first. Confirm second.
A reservation request is not final until Syake confirms it with you on WhatsApp. Date, time, guest count and special seating requests remain subject to availability.
If your plans change, guest numbers change, or you are running late, please message Syake as soon as possible.
BOOK A TABLEIngredients matter.
Recipes may change
Ingredients, sauces, garnishes and suppliers may change from time to time.
Raw seafood
Some sushi-style dishes may contain raw seafood. Ask Syake if you specifically need cooked options.
Food allergies
Tell Syake clearly before ordering if you have an allergy or intolerance and ask about the exact item.
Cross-contact
Shared preparation areas may create a risk of cross-contact between ingredients.
For detailed allergen guidance, use the Allergen & Food Information page and contact Syake directly before ordering if your concern is serious.
Freshly prepared food is handled case by case.
If you need to change or cancel an order, contact Syake immediately. Once preparation has started, cancellation or refund may no longer be possible. Wrong, missing, damaged or quality-related issues should be reported promptly so Syake can review the situation.
Use the site normally and lawfully.
No misuse
Do not attempt to damage, overload, interfere with or gain unauthorized access to the website or its systems.
No false information
Do not knowingly submit false order, delivery or reservation information.
No unauthorized copying
Syake website text, design, branding and original content may not be copied or reused commercially without permission.
Some actions happen outside this website.
The website links to services such as WhatsApp and Google Maps. Once you use an external service, that service operates under its own terms and privacy practices.
Orders, reservations and messages
WhatsApp/Meta controls its own platform, availability and service terms.
Directions and map services
Google controls its own maps, location functions and external service terms.
We aim to keep information accurate.
Syake works to keep menu information, prices, delivery information, opening hours and website content current. Temporary errors, technical issues or outdated information can still occur. Where an obvious website error affects an order, Syake may clarify or correct it before confirmation.
Nothing in these Terms excludes or limits liability where doing so would be unlawful or removes any mandatory rights a customer has under applicable consumer-protection law.
These terms may be updated.
Syake may update these Terms & Conditions when the website, order process, business practices or applicable requirements change. The latest version will display its updated date.
Ask Syake.
If you have a question about an order, reservation or these Terms & Conditions, contact Syake directly on WhatsApp.
Back to the good part.
Browse the menu, build your tray and send your order to Syake on WhatsApp.
